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Frequently Asked Questions

Take a look at our frequently asked questions to view answers for the most common queries, not found what you are looking for? Call us, send us an email or send an enquiry so we can help.

What are your registration details?

Our Ofsted Numbers and Dates of Registration are as follows:
- Green Lane Nursery 206257 Date of registration 10/10/98
- Playdays at Buxton infants EY295176 DOR 16/09/04
- Playdays at Harpur EY319763 DOR 06/06/05
- Playdays at Burbage EY497373 DOR 14/01/16

What do I need to provide for a day at Nursery?

Nappies, wetwipes , nappy cream, sunhat, waterproofs, hat, gloves and spare clothes

How do I pay?

Invoices will be sent out using our Famly app and are due at the end of the month. You can pay via the Famly app, by BACS , childcare vouchers or the government tax free childcare scheme . Click the link to the Childcare Choices website https://www.childcarechoices.gov.uk

Do you take 30 hours funded children?

Yes we do and it can be taken either term time only (38 weeks per year) 30 hours per week 9am -3pm or stretched 9am-4.30pm three days a week 51 weeks a year. Search for your eligibility using the following link  www.gov.uk/30-hours-free-childcare We also take 15 hours funded 2,3 and 4 year old children click on the childcare choices link for more information https://www.childcarechoices.gov.uk

Where do your meals come from?

All meals are freshly cooked on site by the lovely Diane who has been with us over 20 years. We don’t use jars or sauces and we are very conscious on salt levels. A rolling monthly menu is provided to all parents through Famly so you can see what your child is enjoying.

Can my child attend nursery in the school holidays?

Yes we are open 51 weeks of the year only closing between Christmas and New Year. Children can get booked in term time only or all year round.

How flexible is after school club?

Our breakfast, after school and holiday clubs are extremely flexible we can cater for parents with a regular pattern but we also allow parents to book in as and when they need us.

Do you give children medication??

We can only administer prescribed medicines for a recognised condition*. The person prescribing that medication can be a doctor or appropriately qualified pharmacist or Nurse. A medical consent form must be signed by a parent/carer, giving full instruction of what medication is to be administered and the time. *We can only administer non prescription medication for the relief of pain or fever